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If at any time you wish to withdraw your consent or request paper copies of Communications, you can do so by submitting a request through the MoneyLion helpdesk which can be found at help.moneylion.com, contacting customer support by telephone at 801-252-4427 or writing to us at MoneyLion Inc., P.O. Box 1547, Sandy, UT 84091.
The first time using Moneylion was great. I had no issues with my membership, got my loan, helped my credit. This second time, however, has been awful. For some reason I couldn't log into my account. Customer service reset my password and now the app says I dont have the membership or even a loan. Which is incorrect because I just made a payment TODAY. I've called all of your customer support.Before founding MoneyLion in 2013, I spent 11 years on Wall Street, holding positions at Goldman Sachs, Citadel and Barclays. Chee Mun Foong: Chief technology officer (CTO) and co-founded MoneyLion.Can I cancel my membership at any time? You can cancel your MoneyLion membership at any time with no fees as long as your Credit Builder Plus loan and any outstanding Instacash balances have been paid off first. Remember, if you cancel your access to features like 0% APR cash advances, low APR credit builder loans, and Lion’s Share payouts.
Moneylion took my complete deposit and I spent nine hours trying to dispute it on the phone they kept transferring me from supervisor to supervisor finally I got a hold of a manager have said he could help me I filled out the applicable forms and they still would not refund my money moneylion is a scam I'm a soldier I was told to use moneylion I just got back from deployment and they don't.Read More
First of all the customer service is not helpful. I have complained several times about payments made on my MoneyLion loan tagged ”in-process” for several days, though it cleared on my bank statement. When MoneyLion reported me to the credit bureaus 30 days late I was furious!Read More
MoneyLion: Boost Your Wallet (App) 2017-10-27 21:10 I went to online website first did my loan application with no success, kept saying updating your status. Then I called 800 number an tech told me to the application an it will allow me obtain the loan, so I did an now it won't allow me place in my social.Read More
Finally got hold of a human after sitting on hold for one hour. Mind you this was the 4th call that day, on hold for one half hour, then being disconnected each time. BTW, I tried to use the dispute function on the app. Only to have the dispute closed both times, without being contacted.Read More
MoneyLion is empowering the American dream by providing everyone access to better products for borrowing, saving and investing. Founded in 2013 by a team of leading technologists and financiers, MoneyLion uses superior analytics and machine learning-based technology to gain a 360-degree view of its users’ personal finances, enabling uniquely personalized advice and underwriting.Read More
MoneyLion - They have hold for to long and the call got disconnected on they behalf I try 2. Time same thing to long on hold that call got disconected if i try one more time it would be same thing my question is why call customer services when their services is bad.Read More
MoneyLion is a free financial membership that unlocks so much more than a traditional bank: never pay a bank fee again on checking, the easiest way to start investing, loans that actually help.Read More
This is the best way to get support from MoneyLion! You can access the chat on the home screen of the MoneyLion app or on the bottom right of the MoneyLion web dashboard on your computer. 2. Phone - If you need to reach us by phone you can call 1-801-252-4427 (NOTE: we highly recommend chatting with us at this time.).Read More
Do you agree with MoneyLion’s 4-star rating? Check out what 2,777 people have written so far, and share your own experience. Do you agree with MoneyLion's TrustScore? Voice your opinion today and hear what 2777 customers have already said. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About MoneyLion Reviews 2,777.Read More
MoneyLion had a good run as an online bank, if you can call it that. In its early days had vast amounts of resources and daily cash back. Now it is a scam. Customer service hasn't improved, features have been marked as coming soon but never come, referrals are broken, and point redemption is broken. Nothing works. If you miss a payment it can take up to a month before they process your late.Read More